To be the most trusted consulting and
professional service's firm recognized by
our clients for delivering EXCELLENCE

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ABOUT US

Tawafq Corporation is a leading consulting firm that has a partnership with recognized national and international companies, institutions and universities in the Middle East, Europe, Gulf Region and in the Kingdom of Saudi Arabia.

Tawafq was founded in 2013. Its head office is located in, Dammam, Eastern Province, Saudi Arabia. Tawafq provides quality management services, business development and human resource empowerment in management and healthcare services in line with national and international standards.

Tawafq and its partners adopted procedures to ensure optimal allocation of resources and enhance overall performance with maximum profitability, cost efficiency. It’s committed to enhance the strategic position of the organizations in order to achieve the most productive organizational alignment and add a signature value.

OUR SLOGAN

Committed To Excellence.

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OUR VISION

To be recognized for excellence in providing management consultation and healthcare solutions.

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OUR MISSION

Tawafq Corporation is dedicated to assist and develop the management and health care organizations to achieve excellence and to provide outstanding services in line with national and international standards. We strive to shift the standard business model into customers and patient-centered, profitable and innovative model. Whereas, this model will be ready to evolve and meet the future challenges of the organizations and drive values for leadership, consumers, service providers, investors and policy makers.

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OUR VALUES

Integrity: We follow ethical standards in conducting our business and adhere to the latest national and international regulations.

Accountability: We take responsibility for our actions and for meeting our client’s objectives.

Collaboration: We work together to achieve ultimate goals.

Excellence:We drive for best results, and we address new challenges.

Passion: We are inspired to make a lasting positive impact and encourage clients to contribute to their social responsibility.

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OUR PHILOSOPHY

As we seek Excellence we work closely with organizations to:

  • Ensure that the services we provide are in line with the organization's mission and vision.
  • Achieve the operating and business plan objectives.
  • Empower the leadership and overall staff.
  • Provide reliable and cost effective solutions.
  • Raise the staff moral and the level of loyalty to their organization.
  • Help and encourage the organizations to participate in the social responsibility and raise the level of citizenship.
  • Introduce a close follow-up system to achieve and measure results.
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OUR PEOPLE AND PARTNERS

Tawafq and its Partners comprises professionals who are highly-experienced in the field of quality management and Healthcare. Its Team consists of experts in strategy development, Leadership management and medical planning, financial engineering, healthcare facility design and inspection, operational streamlining, project management and project implementation, performance monitoring, coaching and counseling. The experts has a wide consulting and management experience in his/her domain of expertise. Our network of high-caliber independent professionals makes our approach flexible and efficient.

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WHY TAWAFQ IS DIFFERENT?

 

Tawafq is a one-stop-shop consulting for management and healthcare institutions, investors, policy makers, and regulators. Our network of high-caliber independent professionals makes our approach flexible and efficient. We provide our clients with the right experts for their specific needs to make their project successful.

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HOW TAWAFQ CORPORATION IS DIFFERENT?

Tawafq is a one-stop-shop consulting for management and healthcare institutions, investors, policy makers, and regulators. Our network of high-caliber independent professionals makes our approach flexible and efficient. We provide our clients with the right experts for their specific needs to make their project successful.

OUR APPROACH

Tawafq is a one-stop-shop consulting for management and healthcare institutions, investors, policy makers, and regulators. Our network of high-caliber independent professionals makes our approach flexible and efficient. We provide our clients with the right experts for their specific needs to make their project successful. Our professionals work side-by-side with our clients to ensure achievement of the targeted results.

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OUR SERVICE PROTOCOL

  • Assessing feasibility options.
  • Conducting gap analysis.
  • Contracting based on a project plan with specific deliverables.
  • Setting the proper organigram and committee structures.
  • Implementing Effective communication.
  • Performing with effective human resource management.
  • Setting customized documents.
  • Training and empowering leaders and personnel.
  • Creating, checking and auditing tools with effective reporting systems.
  • Activating the necessary improvements.
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OUR FRAMEWORK

Our framework is based on six dimensions that are critical to a sustained performance:

  • Strategy development and deployment.
  • People allocation and empowerment.
  • Infrastructure adequacy.
  • Process efficiency.
  • Funds availability.
  • Measured results.

Tawafq group experts use this framework to identify, in each dimension, what management and healthcare organizations are already doing well and what they need to improve to reach operational excellence.
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OUR SOLUTIONS

Attainable
Sustainable
Effective
Efficient

We provide reliable and cost effective solutions for organizations through the following:

  • Management approach guarantees higher quality of service and enhanced profitability.
  • Apply system of Plan-Do-Check-Act (PDCA) in management planning and operations.
  • Take full responsibility management and be a partner baring full risk and return based on outcomes.
  • Ensure both the well-being of work force and business performance.
  • Increase efficiency and assists organizations obtain certifications /accreditation.
  • Dedicate a team of experienced and certified middle managers to lead the organization.
  • Develop capacity of human resources to create sustainable self-developing systems.
  • Employ a full prototype system of all needed documents for the organization.

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OUR EXPERTISE

We create value simultaneously for customers, patients, shareholders, management and healthcare professionals, and the communities in which we operate. We optimize each stakeholder value capture system sustainability and growth.

Value for service providers

We create value for service providers by shifting their business model into a customer, patient-centered, profitable and innovative model ready to evolve and meet the future challenges of the healthcare industry.

What we do:

We serve all the administrative and healthcare providers, including general and specialized hospitals, rehabilitation centers, addiction treatment centers, wellness centers, medical spas, walk-in clinics, primary healthcare centers, and elderly homes and other business corporation.

We help our clients:

  • Build comprehensive strategies and shift to customer, patient-focused business model and mindset.
  • Develop growth strategies based on industry trends, new patient needs and specificities of the institution.
  • Identify and fix misalignments between formal organization, informal organization and culture, people and tasks.
  • Evaluate buildings and equipment’s’ infrastructures and assist management in adapting them to institution’s needs.
  • Re-engineer equity and debt structures to maximize efficiency.
  • Assist management in funding operations and new projects.
  • Re-engineer clinical and administrative processes in order to eliminate non-value added steps, reduce process variation, improve performance and reduce costs.
  • Re-design services around care pathways.
  • Monitor key performance indicators (KPI) and coach management to meet organization’s objectives.

Value for investers

We create value for investors involved in administrative business and healthcare in the kingdom of Saudi Arabia, Gulf Regions and Middle East by identifying and evaluating opportunities, by assessing the business model and the operations of target institutions and by applying corporate parenting through deep involvement in management, monitoring and coaching.

What we do

We coordinate with bankers, insurers, private equity funds, and financial institutions investing or interested in investing in business and/or healthcare in the kingdom of Saudi Arabia, Gulf Regions and Middle East.

We help our clients:

  • Find interesting investment opportunities and anticipate business and healthcare industry evolution.
  • Evaluate the ability of the target institution to meet investor’s objectives
  • Apply corporate parenting of target institution by being strongly involved in its management and monitoring of its performance.
  • Coach the institution’s management and impose an operating discipline.
  • Apply  improved accounting practices and auditing standard.
  • Control key strategic decisions by board representation.
  • Provide clients with advance programs and IT solutions.

Value for policy makers

We create value for business and health policy makers in the kingdom of Saudi Arabia, Gulf Regions and Middle East by assessing and reshaping workforce, infrastructures, financing models and business and healthcare delivery processes and results.

What we do:

We serve business and healthcare policy makers, including local and international organizations, third party payers, corporations, educational institutions, professional organizations and service providers.

We help our clients to:

Design comprehensive strategies to build up competent workforce that fulfills the needs of the market and provideshigh quality of business and healthcare at an affordable cost Evaluate the distribution of healthcare infrastructures to optimize population's access to healthcare Design a sustainable national health financing system that provides,  to the whole population, the best quality of care at the lowest cost without generating a public deficit Review the national healthcare delivery model to insure maximum access, highest quality of care and lowest cost

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Strategy Challenges

We help healthcare providers, investors and policy makers tackle their strategic challenges. We work with them hand-in-hand to implement and market customized solutions that align value to customers and to the society, profit and employees satisfaction.

Health Service Planning

Our health planners analyze current and projected demand and supply. They help clients fill the demand-supply gap and create new opportunities.

Processes & Operations

Our experts offer an analytical approach to understand customer's interactions. They help clients align customer's experience with expectations to generate satisfaction. Our team goal is to exceed expectations to increase customer's loyalty and create a sustainable competitive advantage.

Financial Engineering

We help healthcare institutions match their sources of funds with their needs by balance sheet re-engineering and debt restructuring.

Information Technology

We help our clients develop information technology architecture and road maps, and implement IT systems to optimize their value propositions, organizations, operations, clinical and financial results.

Legal Structuring

Our legal experts assist clients in the structuring and restructuring of institution's legal and fiscal status as well as in the management of the contractual relation with other parties (doctors, third party payers, patients, employees, etc).

Executive Coaching

We provide executive coaching and monitoring to develop the skills and expertise of the management and therefore ensure successful strategies development and implementation.

Healthcare Facility Design & Inspection

Our health planners, architects and engineers have an extensive experience in health facility planning and commissioning. They help clients design new health facilities and develop a master plan for current and future needs. They inspect new and existing facilities to ensure that they comply with national and international standards.

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PRODUCTS

  • Executive Leadership in Healthcare Certificate.
  • Primary Healthcare Management Certificate.
  • Health Quality Management System ( QMS).
  • Shadow Management Program. 
  • Smart Med Apps (Home Care Program).
  • Business Intelligence Solutions “QlikVeiw”.

CURRENT PRODUCTS

  • Executive Leadership in Healthcare Certificate (for Physicians, Pharmacists, Nurses, ...)
  • Primary Healthcare Management Certificate.
  • Health Quality Management System( QMS).
  • Shadow Management Program.
  • Smart Med Apps (Home Care Program).
  • Business Intelligence Solutions “QlikVeiw”.
  • Building Capacity Certificate for Training and Planning Coordinators.
  • Develop medical warehouse, purchasing, inventory, monitoring and control system.
  • GIS/GPS Transportations mentoring and control.
  • Developing top management Dashboards monitoring system by applying QLIKVIEW business Intelligent application for all Healthcare functions.
  • Automatic catheter valve for the urology with a patented system “Miro Valve”.
  • Establish Specialized Clinical Social Worker Program.
  • Establish Customer Service Program.
  • Establish Employee Recognition Program.
  • Establish Innovation Program.
Certificates are endorsed by France Accreditation and other International Organizations as applicable.

OUR SERVICES

  • Consultancy Services.
  • Training and educational services.
  • Hospital and Quality management System (QMS).
  • Medical /Nursing management.
  • Masters’ program management in collaboration with the Lebanese University.
  • University diploma degree program management in collaboration with the Lebanese German University.
  • Latest IT technology and Software Solutions.
  • Asset and biomedical engineering management.
  • Training and consulting for France Accreditation
  • Establishing Quality Management Systems (QMS).

FOCUS ON THE CLIENTS

Tawafq and its partners aim to build a strong and mutual beneficial relationships with  their clients and add a remarkable value to their organization, to enable them to: 

Shift the standard business model into the profitable and innovative model to meet the future challenges.
 Achieve strategic goals and meet the organizations mission, vision and business plans.
Empower the organization staff at different levels in the various services and specialties.
Enhance client’s Satisfaction and staff morale.
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FOCUS ON THE CLIENTS

Shift the standard business model into the profitable and innovative model to meet the future challenges.
 Achieve strategic goals and meet the organizations mission, vision and business plans.
Empower the organization staff at different levels in the various services and specialties.
Enhance client's Satisfaction and staff morale.
Implement cost-effectiveness solutions based on through analysis and deliver recommendations with real-world-class implementation plans.
Improve organization's earnings and profitability.
Attract the managerial and talented staff.
Help leaders in achieving sustainable performance improvement.
Provide socially acceptable healthcare with better accessibility, effectiveness, efficiency and equity.
Capture low-hanging fruits that are short term projects with high impact.
Customize of the system to control the conformity with national and international standards.
Help the organization in granting the accreditation.
Obtain control abilities over operations through enhancing quality improvement by establishing performance indicators (KPIs) and setting up attainable standards.

OUR PEOPLE

 

Tawafq and its Partners comprises professionals who are highly-experienced in the field of quality management and Healthcare. Its Team consists of experts in strategy development, Leadership management and medical planning, financial engineering, healthcare facility design and inspection, operational streamlining, project management and project implementation, performance monitoring, coaching and counseling. The experts has a wide consulting and management experience in his/her domain of expertise. Our network of high-caliber independent professionals makes our approach flexible and efficient.